Any reservation must be requested to: firstname.lastname@example.org or email@example.com. Any request will be answered indicating the confirmation code and limit date of payment. Any communication (reservation, modification, cancellation, confirmation, etc.) it will have to have response in writing of our conformity, in opposite case will not be valid.
In any reservation the following information is indispensable: •
Arrival date and leaving date
Hotel name where they will be lodged if already they had
Name and surname, who realizes the reservation,
In case of payment with Western Union any confirmation of reservation was realized by a previous payment of 50 % of the total of the reserved tours sending the list of passengers with the information before requested. Finally the reservation code was sent by the deadline of payment of the rest of 50 %.
In case of payment with PayPal any confirmation of reservation was realized by the payment of 100 % or 50% of the total of the reserved tours with conformity of PayPal deposited, and sending the list of passengers with the information before requested. Finally there was sent the reservation code to confirm the tour and itinerary.
In case of cancellation or reduction of a reservation was applying the following conditions to itself:
More than 50 days of anticipation, there will be no punishment.
Between the 30 To 44 days, the company will receive 50 % of the total reservation
With less than 29 days , the company will receive 80 % of the total reservation •
Less than FIFTEEN DAYS case it is considered Not Show.
Any cancellation must have response in writing of our conformity, otherwise it will not be considered to be valid.
Any payment will have to be realized to our account of agreement to the type of change of the day if it was in Peruvian money.
We hope that these policies will be safety and good for you, to have a successful and good quality service.
JOHN VALENCIA PAULLO
GROUP: SUMAC COCA, AYAHUASCA IN PERU, AND INCA TRAIL TRIP.